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BlackBerry BCP-221 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| BlackBerry Device Capabilities and Features | 10% | - Multimedia and productivity features - Communication and data services - Synchronization functionality |
| Troubleshooting and Maintenance | 10% | - Device communication problems - Server and connectivity issues - Logging and diagnostic tools |
| BlackBerry Device Software and Architecture | 15% | - Device operating system structure - Hardware and software components - System updates and upgrades |
| Device Deployment and Activation | 10% | - Over-the-air activation - Enterprise activation methods - Provisioning and configuration |
| BlackBerry Enterprise Server (BES) v5.0 Architecture | 20% | - Communication protocols and ports - Database and messaging integration - Server components and services |
| Security Policies and Profiles | 15% | - IT policy rules and enforcement - Security profile deployment - Encryption and authentication |
| BES Administration and Configuration | 20% | - User and group management - Server setup and maintenance - Service configuration and monitoring |
