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BlackBerry BCP-421 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Administration | 25% | - Server and service configuration - User and device provisioning - Policy settings and IT administration |
| Topic 2: Security and Compliance | 15% | - Security policies and permissions - Authentication and encryption - Compliance and audit |
| Topic 3: Troubleshooting | 20% | - Synchronization and connectivity problems - Integration errors with Lotus Domino - Server and service issues |
| Topic 4: BES Architecture and Installation | 20% | - Installation and upgrade procedures - BES v5.0 components and architecture - Integration with IBM Lotus Domino environment |
| Topic 5: Maintenance and Monitoring | 20% | - Backup and recovery procedures - Routine maintenance and updates - Performance monitoring and logs |
