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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Selling and Positioning | - Competitive differentiation in retail POS market - Mapping HP POS solutions to customer scenarios |
| Topic 2: Deployment and Integration Considerations | - System integration and compatibility considerations - Implementation and rollout best practices |
| Topic 3: Support, Maintenance, and Lifecycle Management | - Lifecycle management of POS solutions - Warranty and service offerings |
| Topic 4: HP Retail Point of Sale Portfolio Overview | - HP retail solution positioning and value proposition - HP POS hardware components (terminals, printers, peripherals) |
| Topic 5: Retail Environment and Customer Requirements | - Customer pain points in point-of-sale deployments - Retail industry workflows and operational needs |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
1. What can HP retail peripherals enable a retailer to do?
A) reduce transaction times
B) offer add on sales at point of purchase
C) improve the sales presentation
D) organize transactions
2. What does HP aim to deliver to its retail and hospitality customers?
A) faster connection speeds that improve efficiency on the sales floor
B) a connected experience across all customer touch points
C) a differentiated customer experience across channels
D) ways to attract customers through websites, smartphone apps. and social apps
3. What are the primary components of a comprehensive POS solution?
A) servers, storage, and networking
B) hardware, software, and services
C) services, infrastructure, and solutions
D) the cloud, security, and information
4. Which HP POS solution is a sleek and compact all-in-one?
A) HP Retail Mobile POS
B) HP RP5 retail system
C) HP RP7 retail system
D) HP RP3 retail system
5. Why should retailers buy a point of sale system rather than a standard desktop PC?
A) POS solutions are tested to military 810G standards.
B) POS solutions offer more methods of data entry, such as voice, scanning, and streaming.
C) POS solutions are designed to be deployed in business-critical, harsh environments that require 24x7 operation.
D) POS solutions offer more software solutions for business applications, such as email, file sharing, and the cloud.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |
