HP Introduction to Selling Servers, Storage, Networking and Services - HP2-E59

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HP HP2-E59 Exam Syllabus Topics:

HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:

1. Which HP storage is considered the most reliable for long-term data protection?

A) HP StoreOnce backup
B) HP MSA Storage
C) HP StoreEvertape library
D) HP StoreVirtual

2. What are three types of care that HP Technology Services provides? (Select three.)

A) Simplified Care
B) Proactive Care
C) Foundation Care
D) Personalized Services
E) Lifecycle Event Services
F) Flexible Care

3. What is the difference between a network switch and a network router?

A) A network switch enables multiple devices to share the same monitors; a network router enables devices to use multiple monitors.
B) A network switch connects networks to enable communication; a network router connects devices for communication over Ethernet.
C) A network switch connects devices for communication via Ethernet; a network router connects networks to enable communication between them.
D) A network switch enables device connections over wireless networks; a network router enables network communications over wireless networks.

4. Which statement about types of care available from HP Technology Services is true?

A) HP Foundation care offers only hardware services while HP Core Services care offers hardware and software services.
B) HP Foundation care offers only reactive support while HP Proactive care offers reactive support and proactive support.
C) HP Reactive care offers only the standard warranty and on site services while HP Core Services care offers full solution support
D) HP BreakFix care offers only hardware repairs while HP Core Services care offers software and hardware support.

5. Which benefit does an HP Care Pack offer that the HP standard product warranty does not?

A) Firmware and software upgrades
B) Troubleshooting support
C) Replacement of defective parts
D) Support outside of standard business hours

Solutions: