Salesforce NP-Con-101 test insides dumps : Salesforce Certified Nonprofit Success Pack Consultant

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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A board member introduced a high-net-worth individual to the work of the nonprofit. The individual made a donation at an event.
The fundraising manager wants to record this information in Salesforce. It is important the donation is hard credited to the individual while ensuring this donation, as well as any future donations from the individual, are soft-credited to the board member. The board member and the individual already exist as contacts in Salesforce.
How should the data be entered*?

A) Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Add the
B) Create the donation opportunity for the individual. Add the board member as a Soft Credit contact role for the donation. Create k^a relationship between the board member and the individual.
C) Create a relationship between the individual and the board member. Create the donation opportunity for the individual. Enter a Partial Soft Credit for the board member.
D) Create a relationship between the individual and the board member with a Related Opportunity Contact Role of Soft Credit. Create the donation opportunity for the individual.

2. A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?

A) Create a custom field for an ID number and assign the same number to all cases that need to be connected
B) Use Case Comments and paste the URL of the first Case opened for the client in each new Case related to them.
C) Create a custom object that connects Cases to each other with two Case lookup fields and add a check box field to designate the parent Case.
D) Use Case Hierarchy to connect all Cases for the client to a parent case and click on View Hierarcht to see the connected Cases

3. A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
What are two considerations? Choose 2 answers

A) Migrating all historical address information impacts system data storage.
B) Tracking addresses with the Address object may introduce more complexity.
C) There is a limit of three addresses per contact or organization that can be migrated into NPSP.
D) Address verification only works with the one-to-one and individual ("Bucket") Account models.

4. A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization is considering using an Individual ("Bucket") account model. What are two considerations in this situation?

A) The Account name is identical to the Contact name.
B) There is a risk of account data skew with the Individual account model and the large volume of contacts.
C) The Individual account model is a legacy account model and is no longer recommended.
D) Once the Individual model is enabled, it cannot be changed.

5. A nonprofit uses Salesforce for fundraising and now wants to provide support for clients through a real-time chat interface with a staff member.
What should the consultant recommended?

A) Digital Engagement
B) Web-to-Case
C) Einstein Bots
D) Experience Cloud

Solutions: