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Salesforce Certified Education Cloud Consultant Sample Questions:

1. A university uses the Education Data Architecture (EDA) to manage its prospective and current students. The student Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system.
What should the consultant recommend?

A) Disable address-related Trigger Handler records.
B) Set record-level trigger firing based on the Account record type.
C) Set the Default Account Model to Administrative.
D) Disable all EDA and custom Trigger Handler records.

2. Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which objects should the consultant use?

A) Case
B) Attribute
C) Case Comment

3. The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers

A) Salesforce Campaigns
B) Datarama
C) Salesforce Inbox
D) Journey Builder

4. The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.
Which two options are required to use Advisor Link?
Choose 2 answers.

A) Person Accounts
B) Education Data Architecture
C) Lightning Scheduler
D) Customer Community Plus

5. A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?

A) Assign EDA layouts to the Cases object.
B) Create and assign roles to all users who have access to EDA.
C) Assign EDA access to a cloned System Admin profile.
D) Make the EDA record types available to profiles.

Solutions: