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HP HP2-H13 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Retail Market and Customer Needs | 25% | - Matching needs to HP POS value proposition - Retail industry trends and challenges - Identifying customer business requirements |
| HP POS Hardware Portfolio | 35% | - Peripherals: printers, scanners, displays, cash drawers - Technical specifications and compatibility - Mobile and modular POS platforms - All-in-one POS systems |
| Selling and Support Essentials | 15% | - Services and post-sales support - Pricing, licensing and warranty - Sales tools and resources |
| Solutions and Competitive Positioning | 25% | - Software and OS ecosystem support - End-to-end retail solution architecture - Differentiators vs competing solutions |
