HP Selling HP Printing and Computing Services - HP2-H28

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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Which type of value added service would you sell to a company that wants to ensure that their LaserJet printers are always up and running with consistently high print quality?

A) Accidental Damage Protection
B) Quick Page Service
C) Toner and Rollers Uptime Kit Replacement
D) Preventative Maintenance Kit Replacement

2. Which statement is true about the value proposition for Small and Medium Business Services?

A) HP Care Pack Services are useful only for small and medium business customers with big IT staff
B) HP Contractual services are not available to small and medium business customers.
C) HP Care Pack Services can assist in the installation of customers' HP hardware, help to quickly solve problems as they arise, and control costs
D) Small and medium business customers have strong IT capabilities and do not need extra services

3. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) Partners can start accumulating rebates on sales from day one on new or already sold hardware
B) HP can dispatch partners to resolve server related issues on already sold hardware
C) The specialization enables partners to deliver services on behalf of HP and generate additional profit.
D) Partners will benefit from extra discounts by buying hardware from HP

4. Which service protects mobile workers in many parts of the world?

A) Travel
B) Mobility
C) Defective Media Retention
D) Accidental Travel Protection

5. Which areas do the HP Care Pack services cover for consumers?

A) Care services only
B) Usage with HP Smart Friend only
C) Configuration, Usage, and Care
D) Deployment, Usage, and Care

Solutions: