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SAP Certified - SAP Field Service Management Sample Questions:

1. Which mechanisms facilitate communication and data exchange in the clean core concept?
Choose the correct answer.

A) Customer feedback channels
B) Extensions
C) Data extensions
D) Integrations
E) Governance tools

2. Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.

A) Appointment Booking API
B) Query API
C) Data API
D) Mobile API
E) Service API

3. In which cases can assignment duration prediction be used?
There are two correct answers.

A) When using the planning widget
B) When creating efforts
C) When using best matching technician
D) When doing manual scheduling

4. What is the most common way to create master data in FSM?
Choose the correct answer.

A) By bulk upload with the Data Loader
B) Manual creation in the Master Data module
C) By integration with back-end systems

5. What is the main goal of the SAP Business Suite in the context of digital transformation?
Choose the correct answer.

A) Develop external communication strategies
B) Focus on business partnerships
C) Enhance connectivity and optimize functions
D) Increase marketing effectiveness
E) Simplify IT infrastructure

Solutions: