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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Quotations and Order Management | - Order management basics - Sales quote processing |
| Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
| Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Sales Planning & Forecasting | - Forecasting based on opportunity attributes - Sales target planning dimensions |
| Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following configuration options can you use to restrict Lead conversion actions?
Please choose the correct answer.
Response:
A) Reasons
B) Qualifications
C) Sources
D) Status
2. What information is available when a customer visit is conducted?
There are 2 correct answers to this question.
Response:
A) Product availability check
B) Last visit details and notes
C) Account product lists
D) Checklists
3. You need to import buying center relationships into your buying center from contacts. What must you ensure for the import to be successful?
Please choose the correct answer.
Response:
A) The opportunity must include all the contacts from the account master.
B) The opportunity must include all the contacts mentioned in the buying center.
C) The buying center must include all the contacts from the account master.
D) The buying center must include all the contacts mentioned in the opportunity.
4. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Partner
B) Individual customer
C) Account
D) Contact person
5. Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units.
Which tool do you use to perform this mass update?
There are 2 correct answers to this question.
Response:
A) Data Migration Tool
B) XML File Input
C) Jobs Mass Data Run Object (MDRO) Jobs
D) Data Workbench
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B,D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A,D |
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