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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Processes | - Quote and order processing - Lead to opportunity management |
| SAP Sales Cloud Overview | - Solution positioning and architecture - Core business scenarios |
| Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
| Master Data and Organizational Management | - Account and contact management - Organizational structure setup |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. For which of the following reasons would you create a business role? (3 correct answers)
A) You want to perform fine-tuning activities
B) You want to standardize system access
C) You want to restrict drop-down list values for a specific group of users
D) You want to set up a service agent for an administrator
E) You want to make custom reports available on the home page
2. Which of the following configuration options can you use to restrict Lead conversion actions?
A) Reasons
B) Qualifications
C) Sources
D) Status
3. Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer? (3 correct answers)
A) Key figures
B) Data sources
C) KPIs
D) Scorecards
E) Mashups
4. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
A) Partner
B) Individual customer
C) Account
D) Contact person
5. What activities do you perform in the Administrator work center to enable a new social media channel? (3 correct answers)
A) Create and schedule a social media import run
B) Set up access to your social media account
C) Select the channel type
D) Define the ticket priority with the social media channel provider
E) Select the social media channel service level
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: B | Question # 3 Answer: A,C,D | Question # 4 Answer: B | Question # 5 Answer: A,D,E |
