SAP Certified Application Associate - SAP Commerce Cloud Business User - C_C4H320_34

Exam Code: C_C4H320_34
Exam Name: SAP Certified Application Associate - SAP Commerce Cloud Business User
Updated: Jul 19, 2026
Q & A: 82 Questions and Answers

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SAP C_C4H320_34 Exam Syllabus Topics:

Topic	Details
Topic 1	Order Management and Customer Support: It introduces the features of the basic order management extensions and order management services module. Moreover, it focuses on the customer support functionalities via Assisted Service Mode (ASM) and the customer support cockpit in Backoffice.
Topic 2	Commerce: This topic encompasses the standard functionalities of Search and Navigation, Adaptive Search, pricing, shopping cart handling, checkout types, promotions, coupons, and B2B commerce.
Topic 3	Integrations: This topic describes the standard internal tools to integrate SAP Commerce Cloud, as well as the external integration solutions.
Topic 4	Web Content Management: This topic describes the data structure, features, and functionalities, and graphical user interface of web content management. It also introduces the personalization module and the Composable Storefront.

Reference: https://learning.sap.com/certifications/sap-certified-associate-business-user-sap-commerce-cloud

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