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Salesforce Maps Accredited Professional Sample Questions:

1. The Salesforce* Maps admin for the company has been tasked with creating layers for the sales team. The admin navigates to the Layers tab in Salesforce Maps and selects the New button to begin creating a layer. All of the options are greyed out. How can the admin resolve this issue?

A) Contact Salesforce support to enable the "Create Layers" permission
B) Create the layer in the Maps configuration menu
C) Enable the "Create Layers' permission within her assigned permission group.
D) Select either the Personal or Corporate folder before attempting to create a layer.

2. In which two ways can a rep update the hours they can be on the road when using Maps Advanced?

A) Update Maps Advanced Shared Visit Windows
B) Click on their settings from Maps Advanced Route and update their working hours.
C) Click on a day within Maps Advanced Route and update the start and end times
D) Change Maps Advanced Visit Windows for all their accounts.

3. Alpine Energy uses Sales Representatives to help plan field visits for reps in the field. How might they best use Maps features to assist them in this task?

A) The Sales Representative can scroll through their rep's routes to see which one comes closest to the location that needs to be added to the route.
B) The Sales Representative can overlay a marker layer for upcoming events with a layer for prospects and let the rep know who is nearby.
C) The Sales Representative can use the week view in Schedule to add appointments to their rep's calendar in the most optimal timeslot.
D) The Sales Representative can create an event and let Auto-Assignment schedule the field visit

4. Who is responsible for business and IT sanity testing post deployment to production?

A) Implementation team
B) Project manager
C) Customer
D) Salesforce support team

5. A delivery agent needs to visit 124 customers in one workday but when they try to optimize the route they keep running into an error. What could be the cause of the error?

A) The shift length is too short.
B) The route type is set as "Standard"
C) The route type is set as Time-Based"
D) The agent is using Pedestrian'' mode

Solutions: