Salesforce Certified Nonprofit Cloud Consultant (NPC) - NP-Con-102

Salesforce NP-Con-102 test insides dumps
  • Exam Code: NP-Con-102
  • Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
  • Updated: Aug 08, 2026
  • Q & A: 127 Questions and Answers
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Salesforce NP-Con-102 Exam Syllabus Topics:
SectionWeightObjectives
Analytics and Reporting15%- Data Insights
  • 1. Track nonprofit impact measurements
  • 2. Analyze fundraising and program metrics
- Reporting and Dashboards
  • 1. Build nonprofit-specific reports
  • 2. Configure dashboards for stakeholders
Nonprofit Implementation Strategy11%- Nonprofit Business Processes
  • 1. Explain common nonprofit organization requirements
  • 2. Understand business value mapping
  • 3. Identify nonprofit implementation strategies
- Implementation Project Management
  • 1. Manage project lifecycle activities
  • 2. Align implementation goals with customer outcomes
Solution Design32%- Industries Common Features
  • 1. Configure Data Processing Engine
  • 2. Use Action Plans and Dynamic Assessments
  • 3. Recommend OmniStudio usage
- Nonprofit Cloud Architecture
  • 1. Evaluate Salesforce Nonprofit Cloud solutions
  • 2. Recommend Salesforce Platform capabilities
  • 3. Assess third-party application options
- Business Process Alignment
  • 1. Map customer requirements to data models
  • 2. Align nonprofit workflows with platform features
Integration and Data Management20%- System Integration
  • 1. Recommend API and middleware solutions
  • 2. Integrate external nonprofit systems
- Data Management
  • 1. Manage duplicate records
  • 2. Apply data governance strategies
  • 3. Import and cleanse nonprofit data
Nonprofit Cloud Setup22%- Stakeholder Management
  • 1. Configure address management
  • 2. Configure person accounts
  • 3. Manage relationship objects
- Feature Enablement
  • 1. Enable Nonprofit Cloud features
  • 2. Assign permission sets and licenses
- Program and Case Management
  • 1. Configure program management
  • 2. Set up case management functionality
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization wants board members to be able to review details of the grant applications received by the organization. Which component included on the Grantmaking Experience Cloud template should the organization use?

A) Form Overview
B) Form Review
C) Batch Assign Reviews


2. A nonprofit organization has a successful company match donation process. The development team wants to attribute the grouped check to the company, but also ensure that individual donors are credited for their individual match. How should the organization accomplish this goal in Nonprofit Cloud?

A) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Designation for each individual donor and their respective amounts.
B) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Soft Credit for each individual donor and their respective amounts.
C) Record the individual as the donor on the Gift Transactions for their respective amount of the grouped check. Create a Gift Soft Credit for the company on each of those gifts.


3. A case manager wants to assign a group of services to a client. What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?

A) A Program with Goals and Action Item Templates
B) A new Case Plan
C) A Program with Action Item Templates
D) A Program with Goals


4. A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant for an evaluation. Which tool should the consultant use to provide this assessment?

A) Shield Platform Encryption
B) Salesforce Health Check
C) Salesforce Optimizer
D) NPSP Health Check


5. A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?

A) NPSP Address Management
B) Sender Authentication Package
C) Insights Platform Data Integrity
D) Customer Data Platform


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: C

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