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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reporting | 15% | - Data Insights
|
| Nonprofit Implementation Strategy | 11% | - Nonprofit Business Processes
|
| Solution Design | 32% | - Industries Common Features
|
| Integration and Data Management | 20% | - System Integration
|
| Nonprofit Cloud Setup | 22% | - Stakeholder Management
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A nonprofit organization wants board members to be able to review details of the grant applications received by the organization. Which component included on the Grantmaking Experience Cloud template should the organization use?
A) Form Overview
B) Form Review
C) Batch Assign Reviews
2. A nonprofit organization has a successful company match donation process. The development team wants to attribute the grouped check to the company, but also ensure that individual donors are credited for their individual match. How should the organization accomplish this goal in Nonprofit Cloud?
A) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Designation for each individual donor and their respective amounts.
B) Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Soft Credit for each individual donor and their respective amounts.
C) Record the individual as the donor on the Gift Transactions for their respective amount of the grouped check. Create a Gift Soft Credit for the company on each of those gifts.
3. A case manager wants to assign a group of services to a client. What should the consultant ensure is configured prior to the case manager using the Case Plan Wizard?
A) A Program with Goals and Action Item Templates
B) A new Case Plan
C) A Program with Action Item Templates
D) A Program with Goals
4. A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant for an evaluation. Which tool should the consultant use to provide this assessment?
A) Shield Platform Encryption
B) Salesforce Health Check
C) Salesforce Optimizer
D) NPSP Health Check
5. A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?
A) NPSP Address Management
B) Sender Authentication Package
C) Insights Platform Data Integrity
D) Customer Data Platform
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |
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