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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. While configuring the Assignment Manager, you activate and create assignment mappings involving Geography ID, Industry and Customer Size. After an Internal review, your company decides to no longer base decisions on industry. Your supervisor asks a coworker to remove any industry considerations from the Fusion Assignment Manager. Your coworker does this by navigating to Industry and selecting the Inactive check box, but forgets to modify the existing mappings that already use Industry.
Select the expected system behavior based on this scenario.

A) This can't be done; assignment objects can't be set to inactive if there is a mapping defined using the object
B) The existing assignment mapping that uses Industry would continue to function; however no new assignment mapping could use Industry.
C) The existing assignment mapping that uses Industry would continue to function, but the concept of Industry would be automatically removed. The rule would continue on all other criteria.
D) Any assignment mapping that uses Industry would be automatically deleted.
E) Any time the existing mapping is used. Fusion will automatically create a resolution request.

2. Your company has been working with Fusion in development for some time and has decided to move to production. After configuring part of the production setup data, your supervisor decides to import the setup data from development. Because two separate teams were working on development and production, not all of the configurations match.
1.Industry is configured in development but not in production.
2.Tax Regime is configured in production but not in development
3.Territories are configured in both development and production, but they were configured differently.
Based on this scenario, identify the three things that will happen when the development setup imported to production.

A) Territory will be synchronized between development and production.
B) Tax In production will be deleted.
C) Territory in production will remain unchanged.
D) Industry in production will remain unchanged.
E) Territory in production will be updated with the values from development.
F) Tax in production will remain unchanged.
G) Industry In production will be updated with values from development.

3. Identify the two correct statements regarding nonrevenue forecasts.

A) You cannot designate territories as forecastable for nonrevenue.
B) Nonrevenue forecast allows the same revenue to the forecast multiple times.
C) Multiple overlay resources cannot be forecast to the same primary deal.
D) Organizations have to explicitly enable the nonrevenue forecasting feature.
E) Nonrevenue forecast has no relationship with nonrevenue; quota goals set on the territory.

4. Your company currently limits product groups by customer type. In addition to customer type, your company has determined that product groups should also include a physical eligibility, and has decided to base this on postal code.
While attempting to add the Postal Code Eligibility rule, Fusion returns an error.
Identify the issue that would cause this error.

A) Oracle Fusion cannot limit eligibility by postal code.
B) The physical eligibility's life-cycle phase has been incorrectly set.
C) The children product, groups are not set to inherit rules from the parent product group.
D) Physical and marketing eligibility rules cannot be combined.
E) The postal code data has been incorrectly configured within the Fusion application.

5. You are the administrator in charge of Oracle Fusion CRM configuration. When your company decides to expand their market to other countries, you are asked to create a new role in the application: VP of Foreign Marketing.
Identify the two tasks that must be performed when you create the role.

A) Assign the role directly to the resource.
B) Assign the new user to the partner resource role type.
C) Set the member flag to true.
D) Assign the role to the employee's team.
E) Set the manager flag to true.

Solutions: