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CIS-HR Certification Proven Skills & Complementary Knowledge
Along with the skills and knowledge, you will add to your credential, you will also learn complementary ideas and information. This is especially true if you choose to take the time to acquire knowledge of ServiceNow administrative duties and responsibilities.
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CIS-HR Certification ISV Training & Consulting Services
A large part of the CIS-HR Certification experience and skills is gained through ISV (Independent Software Vendor) Consulting Services. If you want to become a CIS-HR Certified ServiceNow Consultant, you will need to attend CIS-HRC training events hosted by official ISV partners. Some of the larger companies make sure that they hire consultants who are certified CIS-HRC certified.
When you complete a CIS-HRC training event, you should take away the knowledge and skills that will help you become a CIS-HRC Certified Consultant. You will also learn what it takes to work as a consultant for an ISV. To be successful at managing change, you will need to have the skills and knowledge needed to help organizations in their ServiceNow implementation process. This certification validates your ability to do this.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf
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ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Data Protection | 20% | - Role-based access control - HR data security model - Confidential HR data handling - Contextual security for HR cases |
| Topic 2: HR Journeys and Lifecycle Events | 20% | - Lifecycle event configuration - Journey Designer - Onboarding / Offboarding / Transfers - Activity Sets and triggers |
| Topic 3: HR System Architecture | 30% | - HR Service Delivery architecture - HR data model (HR Case, HR Profile, tables) - HR services and catalog structure - HR criteria and targeting |
| Topic 4: Core HR Applications and Employee Center | 30% | - HR Administration - HR Case Management - Employee Center configuration - HR Dashboards and Reporting |
