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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Understanding Avaya IP Office Platform and Security Administration | - Platform architecture and components
|
| Data Backup, Restoration, and System Upgrades | - Backup and restore operations
|
| Integrated System Logging and Network Diagnostics | - Diagnostics and logging
|
| Call Flow Configuration and System Monitoring | - Call management and monitoring
|
| System Status, Troubleshooting, and Alarm Management | - Troubleshooting operations
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?
- A. From the Web Manager, go to Applications > Media Manager and enable 'Play advice on Call Recording'.
- B. From the Voicemail Pro Client go to Administration > Preferences > General and enable Play advice on Call Recording' on the General tab
- C. In the Manager application, go to the system settings and enable "Play advice on Call Recording' on the Voicemail tab.
- D. Edit the applicable user on either the Manager Application or the Web Manager, and enable 'Play advice on Call Recording' on the Voice Recording tab.
Correct Answer: D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
A law enforcement organization wants to enable full-time automated authenticated recordings of speech from people calling an anonymous tip line, which is included as an option in their auto attendant.
What are the two essential steps required to set up Avaya Contact Recorder to achieve this objective? (Choose two.)
- A. Select the time profile for Recording with suitable policies.
- B. Configure a Tip Line folder in the Voicemail Pro drive with appropriate access controls.
- C. Set the recording destination to VRLA with encryption and integrity protection.
- D. Create a short code to start and stop recording with proper authorization.
- E. Create a user for the Tip Line calls with necessary privileges.
Correct Answer: C,E 🗳️
In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X® Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?
- A. Manager Application
- B. Web Manager
- C. Voicemail Pro Windows Client
- D. System Status Application
Correct Answer: B 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
Refer to the Exhibit.
A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?
- A. the IP_Office_Alarms file in the Manager application installation directory
- B. the Help button in Manager
- C. the IP_Office_Alarms file in the Admin CD in the folder \snmp_mibs\IPOffice\
- D. the IP_Office_Alarms file in the Admin Lite in the folder \snmp_mibs\IPOffice\
Correct Answer: C 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
A customer wants all users to import their Outlook contacts into their one-X Portal personal directories.
What is the recommended way for users to achieve this?
- A. Use a .csv format to import the Outlook contacts.
- B. Notify the customer that this is not a recommended practice.
- C. Add each Outlook contact individually to the personal directory.
- D. Copy and paste all contacts from Outlook into the personal directory.
Correct Answer: A 🗳️
