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Avaya IP Office Implementation Sample Questions:

1. How is an Auto Attendant tested if the lines are not yet installed?

A) Call the Voicemail Announcement Code *8101.
B) Dial the default Short Code*91#.
C) Call the Voicemail Start Code *77.
D) Create and dial a new Auto Attendant Short Code.

2. With which two types of operating modes is the System SD Card available?

A) IP Office T.36 and T.42 mode
B) IP Office private and business mode
C) IP Office G.711 and G.713 mode
D) IP Office A-Law and p-Law mode

3. The IP Office can have user's extension numbers that range from one to nine digits. Additional considerations should be made when planning and assigning extension numbers for hunt groups and users. Which two are best practices when creating a uniform dial plan In the IP Office? (Choose two.)

A) All extensions should have the same length of digits.
B) Users and hunt groups must have duplicate extension numbers as long as both reside in different IP Offices in a Small Community Network.
C) Users and Groups shouldhave unique extension numbers in all IP Offices in a SmallCommunityNetwork.
D) All user's extensions should match a physicalline as long as both reside in different IP Offices In a Small Community Network.

4. The company president using a 1416 series telephone has asked for options to prevent other calls from ringing the telephone during certain time periods.
Which two options should be recommended? (Choose two.)

A) Adda Do NotDisturbOnuserButton for the president to use during important telephone calls.
B) Inform the presidentto dialShortCode*08(Do NotDisturb on) to use duringimportant telephone calls.
C) Add a VoicemailOff Buttonfor the president to use during important telephone calls.
D) Inform the president to dial Short Code #16 (Voicemail off) to use during important telephone calls.

5. Calls into a hunt group are queuing but the hunt group callers are not getting the queuing messages. Which feature controls this behavior?

A) EnableQueue Security
B) EnableCalls in QueueTransfer
C) Enable Normalize Queue Length
D) Enable Announcements

Solutions: