Verified MS-721 exam dumps Q&As with Correct 228 Questions and Answers
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Microsoft MS-721 (Collaboration Communications Systems Engineer (beta)) Exam is a certification exam offered by Microsoft that tests the candidate's knowledge and skills in designing and implementing collaboration and communication solutions using Microsoft technologies. MS-721 exam is targeted towards professionals who are responsible for designing, deploying, and managing communication and collaboration solutions for their organizations.
To prepare for the MS-721 exam, candidates must have a good understanding of Microsoft communication and collaboration solutions, such as Skype for Business and Microsoft Teams. They should also have experience in configuring and managing these solutions in a real-world environment. Microsoft recommends that candidates take the official training course, which covers all the topics in the exam.
NEW QUESTION # 94
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
What is a possible cause of the issue?
- A. The firewall blocks outbound traffic on port 443 to Microsoft Teams.
- B. The certificate does not match the FQDN of the SBC.
- C. The tenant is missing a vanity domain of voice.contoso.com.
- D. Media bypass is disabled on the SBC.
Answer: B
Explanation:
SBC connectivity issues.
When you set up Direct Routing, you might experience the following Session Border Controller (SBC) connectivity issues:
Session Initiation Protocol (SIP) options are not received.
Transport Layer Security (TLS) connections problems occur.
The SBC doesn't respond.
The SBC is marked as inactive in the Teams Admin portal.
Such issues are most likely caused by either or both of the following conditions:
A TLS certificate experiences problems.
An SBC is not configured correctly for Direct Routing.
NEW QUESTION # 95
You have a Teams Phone deployment that uses Direct Routing and a legacy PBX.
You need to leverage the a PBX during outbound calls from scheduled Teams meeting.
What should you create?
- A. an Audio Conferencing routing policy
- B. an Audio Conferencing policy
- C. a meeting broadcast policy
Answer: A
Explanation:
Enable the routing of Teams meeting dial-out calls through Direct Routing Teams meeting dial-out calls are initiated from within a meeting in your organization to PSTN numbers, including call-me-at calls and calls to bring new participants to a meeting.
To enable Teams meeting dial-out routing through Direct Routing to on-network users, you need to create and assign an Audio Conferencing routing policy called "OnlineAudioConferencingRoutingPolicy".
Note:
Direct Routing lets you connect a supported, customer-provided Session Border Controller (SBC) to Phone System. With this capability, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams client, as shown in the following diagram:
Reference:
https://learn.microsoft.com/en-us/microsoftteams/audio-conferencing-on-network
https://learn.microsoft.com/en-us/microsoftteams/direct-routing-plan
Topic 1, Contoso
To start the case study
To display the first question in this case study, dick the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment and problem statements- If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
General Overview
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect Domain controllers run Windows Server 2019.
Physical Locations
Contoso has offices in Toronto, New York, and London. Contoso has a manufacturing facility in Vancouver.
Contoso has a global sales team that works remotely without a physical corporate office.
Active Directory Environment
The network contains an Active Directory forest named contoso.com that syncs to Microsoft 365 by using Azure AD Connect. Domain controllers Windows Server 2019.
Microsoft Office 365
Contoso has a Microsoft 365 subscription. All users are assigned Microsoft 365 F3 licenses. Contoso uses Microsoft Exchange Online for email.
Network Infrastructure
All the offices connect to each other by using a private WAN. The Toronto office has a 1 -Gbps internet circuit and the London office has a 100-Mbps internet circuit. Internet access for all the offices is provided through the Toronto and London offices.
The remote sales team users connect to the network by using VPN connections. The remote users use various connection types, including wireless and mobile.
Skype for Business Server traffic for the remote users is routed through the VPN connections.
Telephony
Contoso uses a centralized Skype for Business Server 2015 deployment configured for disaster recovery between the Toronto and London datacenters.
Each frontend pool connects to the PSTN through a pair of managed Session Border Controllers (SBCs) that provide Enterprise Voice and dial-in conferencing.
Contoso has a Skype for Business Server Survivable Branch Appliance (SBA) and a local SBC that connect to a Primary Rate Interface (PRO in the Vancouver manufacturing facility.
Contoso has hybrid connectivity deployed between Skype for Business Server and Office 365.
All SBCs are Microsoft Teams-certified.
The returns department has an auto attendant that uses an ID of [email protected].
Planned Changes
Contoso plans to migrate all existing services from Skype for Business Server to Teams.
Direct Routing will be deployed for the existing SBCs.
Existing meeting rooms have Skype for Business Server video endpoints that are Skype for Business Server-certified. The endpoints are not Teams-certified.
You plan to use the video endpoints in Teams until the equipment is replaced with Microsoft Teams Rooms.
A limited pilot of the Teams migration and the Direct Routing deployment will occur in the Vancouver facility before deployment to the entire company.
Technical Requirements
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
- Media flow/ for the remote sales team users must be optimized.
Contoso identifies the following technical requirements:
* During the limited pilot, the media path must be optimized.
* Media flow/ for the remote sales team users must be optimized.
* All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings. All sales team users require inbound toll free audio conferencing-
* Users in the Vancouver facility must be able to place emergency calls regardless of internet availability.
* When users in the returns department dial out, the outbound calls must display Contoso and the department's phone number.
* The video endpoints for the existing meeting rooms must be able to be used for both voice and video conferencing in Teams meetings.
NEW QUESTION # 96
You need to assign the correct licenses to a sales team manager in the New York office who is scheduled to migrate from Skype for Business Server to Teams.
Which three licenses should you assign? To answer, select the licenses in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Graphical user interface, text, application Description automatically generated
Reference:
https://docs.microsoft.com/en-us/microsoftteams/what-are-communications-credits
NEW QUESTION # 97
Hotspot Question
You are deploying Microsoft Teams Calling Plans to three users as shown in the following table.
You need to resolve the issues.
What should you assign to each user? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 98
You have a global Teams Phone deployment that has local service numbers from multiple office.
You need to ensure that when the users at an office in Sydney create a Teams meeting invite, the invite displays a local conferencing number by default.
What should you do?
- A. Modify the global (org wide default) Audio Conferencing policy and assign a local service number from the Sydney office.
- B. Create a new Audio Conferencing policy and assign a local service number from the Sydney office.
- C. Create a new caller ID policy and assign a local service number from the Sydney office.
- D. Assign a local service number from the Sydney office to a resource account.
Answer: B
NEW QUESTION # 99
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
- A. From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.
- B. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
- C. Run the Sec-CsTenancDialPlan cmdlet.
- D. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
NEW QUESTION # 100
You have a Microsoft Teams Phone deployment.
You deploy a new network site.
You discover that the new site is not listed in location-based reports. Other sites appear in the reports.
You need to ensure that all the sites appear in the reports.
What should you do?
- A. From Network planner in the Microsoft Teams admin center, add a new persona.
- B. From Network planner in the Microsoft Teams admin center, add a new network plan.
- C. From Network planner in the Microsoft Teams admin center, modify an existing network plan.
- D. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains the new network site only.
- E. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains all the network sites.
Answer: E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data
NEW QUESTION # 101
You are adding new sites to your company.
The reporting team needs location-based reports in Microsoft Power BI that include the subnet information of the new sites.
You need to add the information to Microsoft Teams.
What should you do?
- A. From the Microsoft Call Quality Dashboard, upload tenant data.
- B. From the Microsoft Teams admin center, add the subnets to the Network planner.
- C. From the Microsoft Teams admin center, define a network topology.
- D. From the Microsoft Teams admin center, define a network subnet.
Answer: A
Explanation:
Location-Enhanced Reports Shows quality trends based on location information. This report appears only if you've uploaded your tenant data.
https://learn.microsoft.com/en-us/microsoftteams/cqd-data-and-reports#tenant-data-information
NEW QUESTION # 102
Your company has offices in Seattle.
You deploy Microsoft Teams Phone. You have three Session Border Controller (SBCs) named SBC1, SBC2, and SBC3.
You need to configure voice routing to meet the following requirements:
All calls to area codes 425 and 206 must attempt to go to SBC1, and if SBC1 is unavailable, fail over to SBC2.
All other calls to the United States and Canada must go out through SBC2.
International calls must go out through SBC2 or SBC3.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/new-csonlinevoiceroute?view=skype-ps
NEW QUESTION # 103
Drag and Drop Question
Your company has a Microsoft Teams deployment and the following departments:
- Sales
- Marketing
You need to recommend a licensing strategy that meets the following requirements:
- The sales department must be able to prevent meeting attendees from
copying and pasting in meeting chats.
- The marketing department must be able to customize meeting templates.
- The solution must minimize costs.
What should you recommend for each department? To answer, drag the appropriate licenses to the correct departments. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 104
You have a Teams Phone deployment.
You have a Survivable Branch Appliance (SBA) that has local PSTN connectivity. The SBA is deployed to a remote site. Which two features require internet connectivity to function? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
- A. media bypass
- B. emergency calling
- C. call queues
- D. Teams-certified phones
- E. call forwarding
Answer: A,E
NEW QUESTION # 105
Hotspot Question
You have a Microsoft Teams Phone deployment and a Session Border Controller (SBC) named SBC1.contoso.com.
The SBC has SIP over TLS configured to use the default Microsoft port.
You need to implement Direct Routing from the SBC to Teams Phone.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 106
You have a Microsoft Teams Phone deployment.
You use Direct Routing with a Survivable Branch Appliance (SBA) at a site.
The site experiences an extended internet outage.
Which three PSTN calling scenarios are possible during the outage? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. hold and resume of PSTN calls
- B. dynamic emergency calling
- C. call transfer of PSTN calls
- D. inbound PSTN calls
- E. outbound PSTN calls
Answer: A,D,E
Explanation:
When the Microsoft Teams client is in offline mode, the following calling-related functionality is available:
Making PSTN calls via local SBA/SBC with media flowing through the SBC.
Receiving PSTN calls via local SBA/SBC with media flowing through the SBC.
Hold and Resume of PSTN calls.
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance
NEW QUESTION # 107
Drag and Drop Question
You have a Microsoft Teams Phone deployment.
You need to configure voice routing for Direct Routing.
The solution must only allow calling within the United States and Canada for a user named user1contosoxom.
Which four actions should you perform in sequence to minimize user call disruption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
Explanation:
Configuration steps:
1. Create a single PSTN usage.
2. Configure three voice routes.
3. Create a voice routing policy.
4. Assign the policy to a user.
Step 1: Add a PSTN usage record named Record1.
Create the "US and Canada" PSTN usage.
1. In the left navigation of the Microsoft Teams admin center, go to Voice > Direct Routing, and then in the upper-right corner, select Manage PSTN usage records.
2. Click Add, type US and Canada, and then click Apply.
Step 2: Create a voice route that has a dialed number pattern of ^\+1(425|206)(\d{7})$ US and Canada use the number pattern ^\+1(425|206)(\d{7})$.
Example. To create the "Redmond 1" route, in a PowerShell session in Skype for Business Online, enter:
New-CsOnlineVoiceRoute -Identity "Redmond 1" -NumberPattern "^\+1(425|206) (\d{7})$" -OnlinePstnGatewayList sbc1.contoso.biz, sbc2.contoso.biz -Priority 1 - OnlinePstnUsages "US and Canada" Step 3: Create a voice routing policy.
Step 4: Assign the voice routing policy to a user.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-voice-routing
NEW QUESTION # 108
You have a Microsoft 365 E5 subscription that uses Microsoft Teams.
You plan to deploy phones to a shared common area.
You need to ensure that users can temporarily sign in to each phone and automatically sign out during inactivity.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 109
You need to validate the limited pilot based on the technical requirements.
What should you use?
- A. the Teams device usage report in the Microsoft Teams admin center
- B. self-help diagnostics for Teams
- C. the test -CsTeamsShiftsConnectionValidflte cmdlet
- D. Microsoft 365 network connectivity test tool
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/enterprise/assessing-network-connectivity?view=o365-worldwide
Topic 2, Litware
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference into rm.it ion that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section-To start the case study To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites- Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.
A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server-certified handsets.
Locations
Litware has global retail stores and datacenters-
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control. Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directJy to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Wa rehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA along with the sites' existing ISDN trunks.
Currently, users ax the company's warehouse in Georgia can call the PA system by dialing 123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client-Users at the retail sites have the Teams app and an associated data plan installed on their mobile device. Currently, each retail site uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN. The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Planned Changes
Litware plans to implement the following changes:
* Maintain the existing emergency call PA integration.
* Replace the existing IP-PBX solutions by using Teams Phone.
* Consolidate all its PSTN trunks by using region-specific datacenters, wherever possible.
During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550, and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
- Minimize the amount of voice traffic over the-WAN.
- Whenever possible, use natively supported Teams solutions.
* Avoid replacing existing analog device adapters and SIP phones.
* Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
* Ensure that the retail sites can place and receive calls in the event of a WAN failure.
* Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
* Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
* Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
* Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.
NEW QUESTION # 110
You have a Microsoft Teams deployment.
You need to ensure that users can schedule meetings that have the following:
Presenter bios
Attendee registration
Registration management
Which two types of policies should you configure? Each correct answer presents cart of the solution.
NOTE: Each correct selection is worth one point.
- A. meeting template policy
- B. agg permission policy
- C. live events policy
- D. teams events policy
- E. meeting policy
- F. customization policy
Answer: C,E
Explanation:
B: Turn meeting registration on or off
Follow these steps in the Teams admin center to turn meeting registration on or off:
1. Open the Teams admin center.
2. Select Meetings from the navigation pane.
3. Under Meetings, select Meeting Policies.
4. Either select an existing policy or create a new one.
5. Within your chosen policy, navigate to the Meeting scheduling section.
6. Turn Meeting Registration setting On or Off.
7. Select Save
C: Live events policies are used to control who in your organization can hold live events and the features that are available in the events they create. You can use the default policy or create one or more custom live events policies. After you create a custom policy, assign it to a user or groups of users in your organization.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/set-up-meeting-registration
https://learn.microsoft.com/en-us/microsoftteams/teams-live-events/set-up-for-teams-live-events
NEW QUESTION # 111
Your company has a main office in Dallas.
The company has a Microsoft Teams Phone deployment.
Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.
In the Microsoft Teams admin center, you get a number in the Dallas area code.
You need to assign the new Dallas number as the default audio conferencing bridge.
What should you configure in the Microsoft Teams admin center?
- A. the Auto attendants node under Voice
- B. the Conference bridges node under Meetings
- C. the Phone numbers node under Voice
- D. the Networks & locations node under Locations
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/change-the-phone-numbers-on-your-audio-conferencing-bridge
NEW QUESTION # 112
You need to assign a license to users to meet the technical requirements.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/microsoft.graph.users.actions/set-mguserlicense?view=graph-powershell-beta
https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-and-microsoft-teams-add-on-licensing/assign-skype-for-business-and-microsoft-teams-licenses
NEW QUESTION # 113
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