The Best Practice Test Preparation for the 220-1002 Certification Exam [Q302-Q327]

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The Best Practice Test Preparation for the 220-1002 Certification Exam

220-1002 Exam Dumps, Practice Test Questions BUNDLE PACK


220-1002 Topics: Overview

The CompTIA 220-1002 test covers a variety of topics, such as software troubleshooting, expanded security domain, operational procedures, as well as installation and configuration of different operating systems. So, to succeed in this certification test, you should develop a range of skills, including the following:

  • Installation, configuration, as well as maintenance of personal computers, mobile devices, and software for the end-users;
  • Assembly of components according to the customer requirements;
  • Application of troubleshooting skills;
  • Provision of suitable customer support.
  • Appropriate and safe diagnosis, resolution, and documentation of common hardware and software problems;

 

NEW QUESTION # 302
A Chief Executive Officer (CEO) is giving a presentation at an industry conference but forgot to bring a laptop.
The company has emailed several large presentation files and the links to several videos that will be streamed during the presentation.
While showing the last video, it starts to buffer, times out. and will not display.
The CEO restarts the phone that is being used for the presentation and verifies there is enough free storage space, but the video still will not play.
Which of the following is MOST likely causing the Issue?

  • A. Resource over use
  • B. Data transmission over limit
  • C. Unintended Bluetooth pairing
  • D. Unauthorized account access

Answer: B


NEW QUESTION # 303
A technician performs an in-place upgrade from Windows 7 to 8.1. After the upgrade is complete, a user reports that a frequently used file will not open. Instead, the user is prompted to search the Windows Store for an appropriate program to open the file. Which of the following should the technician do FIRST?

  • A. Perform System Restore
  • B. Verify the USMT worked properly
  • C. Reinstall the program that is usually used to open the file
  • D. Reconfigure the default program for the file type
  • E. Install the most recent Windows updates

Answer: D


NEW QUESTION # 304
A recent ransomware attack caused several datasets to be inaccessible. Security technicians were able to mitigate any additional attacks and remove any unauthorized software.
Which of the following should the technicians do NEXT?

  • A. Run an antivirus tool.
  • B. Update the software firewall
  • C. Restore from backup.
  • D. Boot to the Recovery Console

Answer: A


NEW QUESTION # 305
A technician performs a virus cleaning on a computer that has been redirecting all browsers to a phishing website. System Restore was turned off before the cleaning. The technician runs the machine through several scanners, and then tests for redirection. A smaller number of sites are still redirecting to the phishing website. The antivirus software correctly blocks the website.
Which of the following should the technician do NEXT?

  • A. Rebuild the OS on the machine
  • B. Check the contents of the hosts file
  • C. Do a System Restore to a date before the infection
  • D. Rerun the antivirus scan with higher sensitivity

Answer: B


NEW QUESTION # 306
A systems administrator created a policy that should create a shortcut on a user's desktop Shortly after the policy was created, a technician inspects the user's desktop and notices the shortcut is not present. The administrator verifies that the policy was created correctly and that it is being applied to the user's account.
Which of the following will MOST Likely resolve the issue Immediately without interrupting the user's session?

  • A. gpupdate /boot
  • B. gpupdate /logoff
    D gpupdate /target:computer
  • C. gpupdate /force

Answer: C


NEW QUESTION # 307
A user notices recent print jobs are not printing to the local printer despite printing fine yesterday. There are no errors indicated on the taskbar printer icon.
Which of the following actions should the user take FIRST?

  • A. Check to ensure the printer selected is the default printer
  • B. Check the status of the print server queue
  • C. Check that the printer is not in offline print mode
  • D. Cancel all documents and print them again

Answer: B


NEW QUESTION # 308
A company recently performed malware cleanup on a large number of workstations. The Chief Security Officer (CSO) is concerned about malicious reaching the organization through email. Which of the following should a technician recommend to the CISCO?

  • A. Installing robust spem filters
  • B. Configuring host-based firewall for each PC
  • C. Updating the mat server to the latest version
  • D. Upgrading the local antivirus to an anti-malware solution

Answer: D


NEW QUESTION # 309
Which of the following BEST describes kernel panic?

  • A. An OS feature that provides an administrator with the ability to override the boot sequence if fault detection has occurred
  • B. A condition in the OS where low-level system calls are preempted by lower priority services, resulting in an unstable operating environment
  • C. A low-level OS function that handles any fatal errors by sending an image of the system's memory to disk
  • D. An OS call that results from rootkit malware being detected and the system rebooting in safe mode

Answer: C


NEW QUESTION # 310
A user look pictures of a vacation using a new Android smartphone Family and friends inform the user that some of the pictures have made the local news. Which of the following cloud services does the user MOST likely need to change to remediate the privacy concerns?

  • A. iCloud
  • B. iTunes
  • C. OneDrive
  • D. Google Sync

Answer: D


NEW QUESTION # 311
An organization is developing testing schedules to ensure its disaster recovery plans will be effective in case of a disaster.
In addition to the generators and UPS systems, which of the following should the technician recommend testing?

  • A. Server backups
  • B. Alarm systems
  • C. Fire suppression systems
  • D. Emergency lighting

Answer: A


NEW QUESTION # 312
A technician plugs a 16GB jump drive into a Windows PC, and it has multiple smaller partitions that are unwritable. Which of the following single DiskPart commands can be used to restore the drive, allowing it to be formatted to full capacity?

  • A. extend
  • B. repair
  • C. clean
  • D. merge

Answer: A


NEW QUESTION # 313
A team needs to deploy a temporary server room at a site to provide support during construction.
Which of the following should they use at this site while setting up the server room?

  • A. Vacuums
  • B. Privacy screens
  • C. ESD mats
  • D. Air filters

Answer: D


NEW QUESTION # 314
A user's computer is quick to boot up but very slow at login. It tends to get faster throughout the day. A technician checks the RAM usage, and it looks fine during the day. The slowdown is MOST likely being caused by too many:

  • A. device drivers.
  • B. startup applications.
  • C. boot devices.
  • D. Windows profiles loading.

Answer: B


NEW QUESTION # 315
A user visited a website and infected a Windows 10 computer with a virus. A technician troubleshoots the issue, but the virus runs every time the computer Is restarted. Which of the following should the technician try NEXT to resolve the issue?

  • A. Boot to safe mode and run Task Manager.
  • B. Use Advanced Startup to run a System Image Recovery.
  • C. Use Advanced Startup to run Windows System Restore.
  • D. Boot to safe mode and run System File Checker.

Answer: B


NEW QUESTION # 316
Which of the following authentication methods was designed to be used primarily for administration purposes, such as giving users access to manage switches and routers?

  • A. LDAP
  • B. TACACS
  • C. Active Directory
  • D. RADIUS

Answer: B


NEW QUESTION # 317
A desktop technician is responsible for the OS migration of 300 end users.
As part of the migration, the technician must save the end users* data to a temporary shared drive.
The data must include any hidden files to ensure 100% of the data is retained.
Which of the following commands will achieve this result by default?

  • A. cp
  • B. xcopy
  • C. robocopy
  • D. copy

Answer: C


NEW QUESTION # 318
A network administrator notifies a technician that the company is experiencing a DDoS attack. Several internal Windows PCs are the source of the traffic. The network administrator gives the technician the Windows computer names and states they be scanned and cleaned immediately.
With which of the following types of infections are the PCs MOST likely infected? (Choose two.)

  • A. Botnet
  • B. Zombies
  • C. Ransomware
  • D. Virus
  • E. Worm
  • F. Spyware

Answer: B,E


NEW QUESTION # 319
A technician is working at a help-desk form and receives a call from a user who has experienced repeated BSODs. The technician is scheduled to take a break just after the call comes in. Which of the following is the
BEST choice for the technician to make?

  • A. Input the issue as a ticket and escalate to Tier 2
  • B. Put the user on hold and troubleshoot after the scheduled break
  • C. Ask another technician to take the call
  • D. Politely ask the user to call back
  • E. Troubleshoot the issue for the user

Answer: C


NEW QUESTION # 320
A customer's computer is powered on and working, but the customer is unable to get to any wired network resources, shared drives, printers, or the Internet. Which of the following command-line tools should be used to troubleshoot this scenario?

  • A. Nbtstat
  • B. Ping
  • C. Iwconfig
  • D. Nslookup

Answer: B


NEW QUESTION # 321
To connect to a secure wireless network, a guest user logs in and is prompted to enter a code that is sent as a text message to the user. Which of the following types of authentication is this an example

  • A. TACACS
  • B. Multifactor
  • C. Kerberos
  • D. RADIUS

Answer: B


NEW QUESTION # 322
A technician wants to write a script that will check data line by line until the end of the file.
Which of the following elements will perform the check?

  • A. Loop
  • B. Integer
  • C. Variable
  • D. String

Answer: A


NEW QUESTION # 323
Which of the following operating systems is based on UNIX source code and is closed source?

  • A. Linux
  • B. macOS
  • C. Windows
  • D. Android

Answer: B


NEW QUESTION # 324
A user's Windows laptop has become consistently slower over time. The technician checks the CPU utilization and sees that it varies between 95% and 100%. After the technician closes some running applications, the CPU utilization drops to approximately 20%, and the laptop runs much faster. The next day the same user calls again with the same problem. Which of the following is a tool the technician can use to resolve the issue?

  • A. Task Manager
  • B. PerfMon
  • C. MSConfig
  • D. MSTSC

Answer: A


NEW QUESTION # 325
A user's computer is displaying a black screen. The technician restarts the computer, but the OS still does not load. The technician discovers the OS was patched the previous evening.
Which of the following should the technician attempt NEXT?

  • A. Configure boot options in the BIOS
  • B. Reboot into safe mode and roll back the updates
  • C. Disable Windows services and applications
  • D. Repair the Windows Registry

Answer: B


NEW QUESTION # 326
Several mobile users are reporting issues connecting to the WLAN within a warehouse.
A technician tests wireless connectivity in the lobby and is able to connect successfully.
Mobile users can connect to the Internet using cellular service, but they cannot access any internal resources on the WLAN.
The technician received alerts of devices failing throughout the network due to a power outage.
Which of the following is MOST likely causing the wireless issues?

  • A. The DHCP scope for WLAN is full
  • B. SSID is configured to not broadcast.
  • C. The WAP in the warehouse is down
  • D. The system locked out for all wireless users.

Answer: C


NEW QUESTION # 327
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CompTIA 220-1002: CompTIA A+ Certification Exam: Core 2 is an essential certification exam for IT professionals who want to validate their skills and knowledge in troubleshooting and problem-solving in a wide range of IT environments. CompTIA A+ Certification Exam: Core 2 certification is globally recognized and is a great way to demonstrate your commitment to your career. Passing 220-1002 exam will give you the skills and knowledge you need to succeed in the rapidly changing IT industry.

 

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