[Sep 09, 2022] 220-1102 PDF Recently Updated Questions Dumps to Improve Exam Score
220-1102 Dumps Full Questions with Free PDF Questions to Pass
NEW QUESTION 14
A user has requested help setting up the fingerprint reader on a Windows 10 laptop. The laptop is equipped with a fingerprint reader and is joined to a domain Group Policy enables Windows Hello on all computers in the environment. Which of the following options describes how to set up Windows Hello Fingerprint foe the user?
- A. Navigate to the Windows 10 Settings menu, select the Accounts submenu, select Sign in options, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.
- B. Navigate to the Control Panel utility, select the Administrative Tools submenu, select the user account in the list, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete.
- C. Navigate to the Control Panel utility, select the Security and Maintenance submenu, select Change Security and Maintenance settings, select Windows Hello Fingerprint, and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete
- D. Navigate to the Windows 10 Settings menu, select the Update & Security submenu select Windows Security, select Windows Hello Fingerprint and have the user place a fingerprint on the fingerprint reader repeatedly until Windows indicates setup is complete
Answer: C
NEW QUESTION 15
An executive has contacted you through the help-desk chat support about an issue with a mobile device.
Assist the executive to help resolve the issue.

Which of the following should be done NEXT?
- A. Educate the user on the solution that was performed.
- B. Tell the user to take time to fix it themselves next time.
- C. Send an email to Telecom to inform them of the Issue and prevent reoccurrence.
- D. Close the ticket out.
Answer: A
NEW QUESTION 16
A company is Issuing smartphones to employees and needs to ensure data is secure if the devices are lost or stolen. Which of the following provides the BEST solution?
- A. Locator applications
- B. Anti-malware
- C. Remote wipe
- D. Screen lock
Answer: C
NEW QUESTION 17
A user wants to set up speech recognition on a PC In which of the following Windows Settings tools can the user enable this option?
- A. Personalization
- B. Language
- C. Ease of Access
- D. System
Answer: B
NEW QUESTION 18
A user is unable to use any internet-related functions on a smartphone when it is not connected to Wi-Fi When the smartphone is connected to Wi-Fi the user can browse the internet and send and receive email. The user is also able to send and receive text messages and phone calls when the smartphone is not connected to Wi-Fi. Which of the following is the MOST likely reason the user is unable to use the internet on the smartphone when it is not connected to Wi-Fi?
- A. The smartphone's line was not provisioned with a data plan
- B. The smartphone's Bluetooth radio is disabled.
- C. The smartphone has too many applications open
- D. The smartphone's SIM card has failed
Answer: A
NEW QUESTION 19
A user reports a PC is running slowly. The technician suspects it has a badly fragmented hard drive. Which of the following tools should the technician use?
- A. msconfig.extf
- B. dfrgui exe
- C. msmfo32.exe
- D. resmon exe
Answer: B
NEW QUESTION 20
A technician is installing new network equipment in a SOHO and wants to ensure the equipment is secured against external threats on the Internet. Which of the following actions should the technician do FIRST?
- A. Install the latest operating system and patches
- B. Ensure all devices are from the same manufacturer.
- C. Change the default administrative password.
- D. Lock all devices in a closet.
Answer: C
NEW QUESTION 21
A user is unable to log in to the domain with a desktop PC, but a laptop PC is working properly on the same network. A technician logs in lo the desktop PC with a local account but is unable to browse to the secure intranet site to get troubleshooting tools. Which of the following is the MOST likely cause of the issue?
- A. Time drift
- B. Application crash
- C. Filesystem errors
- D. Dual in-line memory module failure
Answer: A
NEW QUESTION 22
A user reports that a PC seems to be running more slowly than usual. A technician checks system resources, but disk, CPU, and memory usage seem to be fine. The technician sees that GPU temperature is extremely high. Which of the following types of malware is MOST likely to blame?
- A. Spyware
- B. Boot sector virus
- C. Ransormvare
- D. Cryptominer
Answer: D
NEW QUESTION 23
Which of the following is the MOST cost-effective version of Windows 10 that allows remote access through Remote Desktop?
- A. Pro
- B. Enterprise
- C. Home
- D. Pro for Workstations
Answer: A
NEW QUESTION 24
A technician needs lo formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?
- A. FAT32
- B. exFAT
- C. ext4
- D. NTFS
Answer: D
NEW QUESTION 25
Which of the following Wi-Fi protocols is the MOST secure?
- A. WPA-AES
- B. WPA-TKIP
- C. WPA3
- D. WEP
Answer: C
NEW QUESTION 26
A user attempts to open some files, but a message appears stating that the files are encrypted. The user was able to access these files before without receiving this message and no changes have been made within the company. Which of the following has infected the computer?
- A. Ransomware
- B. Phishing
- C. Cryptominer
- D. Keylogger
Answer: A
NEW QUESTION 27
A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other machines may be infected with this unknown virus. Which of the following is the MOST effective way to check other machines on the network for this unknown threat?
- A. Manually check each machine.
- B. Run a startup script that removes files by name.
- C. Provide a sample to the antivirus vendor.
- D. Monitor outbound network traffic.
Answer: A
NEW QUESTION 28
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

Answer:
Explanation:
NEW QUESTION 29
A technician suspects the boot disk of a user's computer contains bad sectors. Which of the following should the technician verify in the command prompt to address the issue without making any changes?
- A. Run dffrgui on
- B. Run clearnmgr on the drive as the administrator
- C. Run chkdsk on the drive as the administrator.
- D. Run sfc / scannow on the drive as the administrator.
Answer: C
NEW QUESTION 30
An incident handler needs to preserve evidence for possible litigation. Which of the following will the incident handler MOST likely do to preserve the evidence?
- A. Encrypt the files
- B. Inform law enforcement
- C. Contact the cyber insurance company
- D. Clone any impacted hard drives
Answer: D
NEW QUESTION 31
Which of the following provide the BEST way to secure physical access to a data cento server room? (Select TWO).
- A. Badge reader
- B. Video surveillance
- C. USB token
- D. Locking rack
- E. Access control vestibule
- F. Biometric lock
Answer: B,F
NEW QUESTION 32
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