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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Administration Tasks | 25-30% | - Hunt groups and call center configuration - User and extension administration - Feature activation and management - System management using SAT/CLI - Security administration |
| Installation and Configuration | 20-25% | - Initial system configuration - Licensing setup - Hardware requirements and installation - Network settings and connectivity |
| Troubleshooting and Maintenance | 15-20% | - Log analysis and debugging - Common issue resolution - System monitoring - Backup and recovery procedures |
| Integration and Advanced Features | 10-15% | - Migration considerations - Unified Communications features - SIP integration basics |
| Avaya Aura Communication Manager Architecture | 15-20% | - Communication Manager messaging - System redundancy and failover - System components and architecture - Feature Server functionality |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
What scenarios are ideally suited for using the Call Pickup feature?
(Choose Two)
- A. When calls need encryption
- B. For high-security environments requiring station locking
- C. When employees are away from their desks but still need to answer calls
- D. In busy office environments where timely call answering is critical
Correct Answer: C,D 🗳️
What does Abbreviated Dialing allow users to do in Communication Manager?
- A. To automatically redial the last number
- B. To encrypt calls using shorter keys
- C. To bypass standard authentication procedures
- D. To use short codes to dial frequently called numbers
Correct Answer: D 🗳️
Which common troubleshooting commands are used in Communication Manager?
- A. traceSM, status station, list trace
- B. restart, reboot, shutdown
- C. save, backup, restore
- D. add, change, remove
Correct Answer: A 🗳️
Which live monitoring and trace commands are essential for real-time diagnostics in Communication Manager?
- A. ping, traceroute, nslookup
- B. reset, restart, set time
- C. backup, save translation, restore
- D. traceSM, list trace, monitor traffic
Correct Answer: D 🗳️
How does applying a Class of Service (COS) to a user affect their interaction with Communication Manager?
- A. It provides the user with unlimited call capabilities.
- B. It allows the user to bypass login procedures.
- C. It restricts the user to using only encrypted communications.
- D. It determines the level of access to various call handling features.
Correct Answer: D 🗳️
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