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Nokia SDM Certification - PS NSOP Sample Questions:

1. When is the right moment to freeze the project scope considering the case life cycle?

A) During operational delivery.
B) During the Handover from business acquisition to project delivery phase (Gate 6 - PTA).
C) At Disengagement.
D) Before Gate 4.

2. Which description is MOST descriptive of Network Operations in an Operator organisation?

A) Network Operations provides the management of the operated network and all events that may cause any disruption of service to end users or cause it to be in a jeopardous state. It follows that the overriding delivery objective is to provide the quality of service as defined by the business and promised to the end users.
B) Network Operations is the part of a customer's organisation that manages the Network Elements to ensure they are maintained and operative at all times to provide the quality of service promised to the end-users.
C) Network Operations is part of the Outsourced services and is responsible for managing all the NwOps functions: Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Maintenance, It does not include but Network Planning activities.
D) Network Operations is managed by the Chief Technical Officer or equivalent and is the part of the organization responsible for matters of a technical nature including repairing the network to the quality standards agreed with their customers.

3. Which of these Key Performance Indicators (KPI) supports the identification of possible cost overruns?

A) Gross Margin (GM).
B) Forecast Costs (NELLE).
C) Project Cost Adherence (PCA).
D) Actual Costs.

4. You have a Trouble Ticketing system that has a limited capability, which other function can you use to assist you when calculating the SLA?

A) OSS Management
B) Fault Management
C) Configuration Management
D) Performance Management

5. What are the main operational functions of the Operations Model?

A) The main operational functions of the Operations Model are Business Management (BM), Configuration Management (CM) and Performance Management (PM)
B) The main operational functions of the Operations Model are Business Management (BM), OSS Administration, Configuration Management (CM) and Maintenance
C) The main operational functions of the Operations Model are Fault Management (FM), Configuration Management (CM), Performance Management (PM) and Maintenance
D) The main operational functions of the Operations Model are Business Management (BM) and Fault Management (FM),OSS Administration

Solutions: