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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A consultant wants to enable Person Accounts as part of the Nonprofit Cloud setup process. What is a limitation when using Person Accounts?

A) Person Accounts cannot be invited to events or associated with activities.
B) Person Account formulas cannot reference custom formula fields from Contacts.
C) Person Accounts do not work with Opportunity Contact Roles.

2. A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it. What is the outcome when a system admin attempts to delete this Household Account record?

A) The Household Account record and its standard related records remain.
B) The Household Account record and its standard related records are deleted.
C) Since Closed/Won donations are associated with the Account record, an error message displays.
D) Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.

3. A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

A) Actionable Relationship Center (ARC)
B) Actionable Segmentation
C) Action Plans

4. A nonprofit organization wants to summarize donor activity related to Campaigns. Which object stores rollup fields that relate to the Campaigns?

A) Donor Gift Summary
B) Outreach Summary
C) Gift Designation

5. A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management. What should the consultant discuss with the nonprofit?

A) Program Management Module has custom objects for calendars and activities.
B) Program Management Module can track Case Plans and Action Items.
C) Case Management has a custom object for tracking goals.
D) Case Management requires Experience Cloud licenses.

Solutions: