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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools and Artifacts | 23% | - Assess desirability, feasibility, and viability - Map user needs to Salesforce platform capabilities - Select appropriate research and co-creation methods - Use strategy design frameworks and artifacts |
| Topic 2: Leveraging Adjacent Roles and Skills | 19% | - Align solution strategies with organizational goals - Integrate research, design, and business strategy practices - Collaborate with designers, technologists, and business leaders - Lead cross-functional decision-making processes |
| Topic 3: Value Design | 32% | - Apply ethical and value-centered design principles - Establish success metrics and value outcomes - Analyze organizational dynamics and external influences - Define challenge statements aligned to business and user needs |
| Topic 4: Intangible Deliverables | 26% | - Build stakeholder relationships and influence - Communicate vision and strategic direction - Facilitate collaboration across teams - Create organizational alignment and shared vision |
Salesforce Certified Strategy Designer Sample Questions:
1. In a usability test, who is responsible for managing and controlling the tests?
A) UX Designer
B) Moderator
C) Users
2. Of the 4 target types to measure business success, which one fits the following example: Adoption tracking of a new app.
A) Efficiency Target
B) Growth Target
C) Expansion Target
D) Customer Satisfaction Target
3. Custom app development or 3rd party app exchange app? Not enough resources to offer support.
A) 3rd Party
B) Depends on the budget.
C) Custom App
D) Depends on the time.
4. While using Salesforce to Salesforce can the sharing of a child record be regulated from the parent record?
A) No
B) Yes
5. True or False? Users can use Salesforce Today to prepare for meetings, stay in touch with customers, quickly join conference calls, and generally manage your day.
A) FALSE
B) TRUE
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
