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IBM M6040-424 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hardware Specifications and Features | 35% | - Power efficiency and management - Retail-hardened design and reliability - Processor and platform architecture - Tool-less serviceability and maintenance - Connectivity and ports including SurePort |
| Topic 2: Software and Management Capabilities | 20% | - Remote Management Agent (RMA) - Wake-on-LAN and energy management - Supported operating systems - Diagnostics and monitoring tools |
| Topic 3: Warranty, Support and Sales Strategy | 20% | - Standard and depot warranty options - Competitive positioning and value proposition - Customer solution use cases - Service and support offerings |
| Topic 4: Product Overview and Positioning | 25% | - Model 34x and E4x key differentiators - SurePOS 30 Series family introduction - Target retail market segments |
IBM SurePOS 30 Models 34x and E4x Sales mastery Sample Questions:
1. A customer is concerned that the processor speed on the SurePOS 340 is only 1 GHz when the processor on the old SurePOS 330 was 2Ghz. How should the sales representative respond?
A) The processor can be easily upgraded if it is not meeting the customer's requirements.
B) The new processor is a mobile processor, meaning it actually performs 10% better.
C) In order to save on energy costs, some performance must be sacrificed.
D) 2GHz on the old model was overkill; 1 GHz is the right amount of power for most retail needs.
2. Which operating system did Pep Boys deploy on their SurePOS 300 systems in order to integrate their systems and streamline the customer experience?
A) IBM Retail Environment for SUSE Linux (IRES)
B) Windows POS Ready
C) Windows Embedded for Point of Service (WEPOS)
D) Windows XP Professional
3. The SurePOS 340 is designed primarily for which retail market segment?
A) food service
B) hospitality
C) grocery
D) speciality
4. What is the default SurePort option on the SurePOS 300 Express?
A) USB
B) Ethernet
C) RS-232
D) RS-485
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C |
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