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WGU Information Technology Management QGC1 Sample Questions:

1. A business struggles to manage inquiries and follow-ups because data is spread across different systems.
Which software type could address this problem?

A) Enterprise resource planning solution
B) Digital marketing management system
C) Advanced business intelligence platform
D) Customer relationship management system

2. Which basic business system serves operational level analysts in an organization?

A) Transaction processing system (TPS)
B) Decision support system (DSS)
C) Optimization analysis system (OAS)
D) Executive information system (EIS)

3. Which statement describes the analysis phase of the systems development life cycle (SDLC)?

A) Establishing full descriptions of the desired features and operations of the system
B) Establishing a high-level strategy and goals for an intended project
C) Identifying end-user business requirements and refining project goals into defined functions and operations
D) Physically constructing software and information systems using programming languages

4. Which type of computer is designed for high-volume data processing and enterprise-level tasks?

A) Laptop
B) Workstation
C) Desktop
D) Mainframe

5. Why is collaboration between the chief information officer (CIO) and the chief marketing officer (CMO) essential in digital strategy?

A) To give the marketing team control over IT operations
B) To coordinate strategic efforts across the organization
C) To reduce the role of marketing in technology decisions
D) To prevent overlap between IT and marketing functions

Solutions: