IBM C9020-971 test insides dumps : IBM Enterprise Storage Technical Support

IBM C9020-971 test insides dumps
  • Exam Code: C9020-971
  • Exam Name: IBM Enterprise Storage Technical Support
  • Updated: Aug 08, 2026
  • Q & A: 55 Questions and Answers
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IBM C9020-971 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Backup, Recovery and Data Protection15%- Snapshot and FlashCopy
- Archive and Retention
- Replication and Mirroring
Topic 2: Maintenance and Support15%- Firmware and Software Upgrades
- Replacement Procedures
- Support Portal and Resources
Topic 3: IBM Storage Product Overview20%- FlashSystem Family
- Storwize / SAN Volume Controller
- IBM Spectrum Storage Suite
- XIV Storage System
- DS8000 Series
Topic 4: Installation and Configuration25%- Software Setup and Initialization
- Hardware Installation
- Network Connectivity and SAN Configuration
- System Planning and Requirements
Topic 5: Troubleshooting and Problem Determination25%- Performance Issues
- Error Log Analysis
- Diagnostic Tools and Utilities
- Connectivity and Path Failures

IBM Enterprise Storage Technical Support Sample Questions:

1. Which upgrade is possible for a customer with IBM FlashSystem 840?

A) Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.
B) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
C) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
D) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.


2. A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)

A) Increase physical storage capacity to handle Analytics.
B) Reduce operational efficiency to increase performance.
C) Increase storage utilization to defer future storage purchases.
D) Reduce costs by using only high capacity drives.
E) Identify the data that a company can dispose of.


3. A customer's current storage environment includes both a 12 module XIV Gen3 and a DS5300 with 12 expansion drawers. The customer wants to migrate all workload from the DS5300 to the XIV.
Which two actions should the solution architect perform first? (Choose two.)

A) Gather and analyze capacity requirements and usage using the DS5300 and GUI.
B) Migrate the DS5300 to the XIV using an IBM SAN Volume Controller with IBM Spectrum Virtualize software.
C) Collect DS5300 and XIV performance data and model the cumulative workload.
D) Collect DS5300 performance data and model the workload on a 12 module XIV.
E) Migrate the DS5300 workload to the XIV using XIV migration capability.


4. Which solution provides virtualization, consolidation, and automation for a cloud deployment?

A) IBM SmartCloudVirual Storage Center
B) FlashSystem 840
C) XIV Gen3 with IBM Spectrum Protect
D) Storwize V3700


5. Which XIV Gen3 replication feature provides the ability for a remote target volume to be initialized without requiring the concepts of the source volume to be re-replicated over an inter-site link?

A) Asynchronous Replication
B) Quick Initialization
C) Offline Initialization
D) Synchronous Replication


Solutions:

Question # 1
Answer: A
Question # 2
Answer: B,C
Question # 3
Answer: B,E
Question # 4
Answer: B
Question # 5
Answer: B

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