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Nortel 920-183 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Administration | - Administrative Tasks
|
| Topic 2: Troubleshooting | - Problem Resolution
|
| Topic 3: CallPilot System Overview | - CallPilot Architecture
|
| Topic 4: System Maintenance | - Maintenance Operations
|
| Topic 5: Security and User Management | - Security Administration
|
| Topic 6: Messaging Features | - Voice and Unified Messaging
|
