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Avaya 7004.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Diagnostics | - Fault isolation and recovery
|
| Topic 2: Installation and System Administration | - Configuration and administration
|
| Topic 3: Networking and High Availability | - Network connectivity and resiliency
|
| Topic 4: Maintenance Operations | - Routine maintenance procedures
|
| Topic 5: Communication Server 1000 Architecture | - System architecture and components
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
A customer would like to simplify their network administration by migrating existing Communication Server (CS) 1000 RIs. 7 x system in multiple locations into a single centrally deployed CS 1000 system. They want this change to be transparent to the end users so that can continue to use the same dial plan and features currently in place.
Which feature can you implement to meet the customer's requirements?
- A. Zone Based Dialing
- B. Coordinated Dialing
- C. Hybrid Dialing
- D. Uniform Dialing
Correct Answer: D 🗳️
A customer has a Communication Server 1000 RIs. 7 x system at their site. You have been asked to add the Call Pickup feature to the ten IP telephones in the sales department. The customer wants to be sure active calls are not lost when the change are made.
Which Phones Configuration feature can be enabled allowed you to ensure changes to the telephones are not transmitted to the call server until the telephone is not busy?
- A. Template change
- B. Group change
- C. Bulk change
- D. Courtesy change
Correct Answer: D 🗳️
A customer is using Zone Based Dialing in their Networked Communication Server 1000 systems. Which prompt has been added to the telephone configuration overlays to allow IP telephones to be configured for this?
- A. the NUMZONE prompt (Number of the Numbering Zone)
- B. the DIA1__PLAN prompt (Type Of dialing plan for DN/CLID display)
- C. the NZON prompt (Numbering Zone)
- D. the NZDES prompt (Numbering Zone Designator)
Correct Answer: A 🗳️
Click the Exhibit button.

Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?
- A. Route List 2 will be utilized and the call will terminate at CDP Switch #2
- B. Route List 5 will be utilized and the call will terminate at CDP Switch #2
- C. Route List 1 will be utilized and the call will terminate at CDP Switch #3
- D. Route List 10 will be utilized and the call will terminate at CDP Switch #3
Correct Answer: A 🗳️
Click the Exhibit button.
Given the customer's programmed database shown in the exhibit and where AC1 = 9, which RLI will call complete when a station user dials 9-814-666-3434?
- A. Call will not complete as dialed
- B. RLI 2
- C. RLI 3
- D. RLI 9
- E. RLI 4
Correct Answer: A 🗳️
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